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Have a question about your order, shipping, or how to bake the perfect loaf? Our team is ready to answer.

Green loaf oven with lid, baked bread loaves beside it on a cutting board

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FAQs

What is your return policy?

We want you to be obsessed with your purchase. If you’re not, we accept returns within 30 days of delivery. To make it easy, we provide a discounted prepaid shipping label (a flat $9.99 deducted from your refund) so you don't have to pay full retail shipping rates.

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What is the warranty?

All enameled cast iron cookware from Cast Iron Warehouse comes with a 12-month warranty, covering defects in materials, construction, and workmanship under normal, non-commercial use.

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My item arrived damaged. What should I do?

Please do not return the broken item. Just snap a photo of the damage and email it to support@castironwarehouse.com. We will ship you a replacement immediately, completely free of charge.